By nature, the emergency department can be challenging on its providers. With demands for physicians coming from all sides, not to mention long hours, burnout can rear its ugly head quickly. The trickle-down from the exhausted physician to the patient can result in, at the very least, an unhappy patient and, at its worst, compromised care.
In a Medscape 2015 "Physician Lifestyle Report," 52 percent of the emergency department providers surveyed were suffering from burn out—upwards of three times that of the average doctor.
The issue for ED medical directors, then, is finding viable solutions for their physicians so they can provide optimal care while maintaining a healthy work-life balance. Beckers Hospital Review recently shared a white paper from ECI Healthcare Partners that provided multiple options that could help lower phyician burnout rate. The paper suggested that adding scribes to the ED treatment team can have a positive impact on the providers they work with, as well as the ROI for the hospital. The paper stated:
A 2010 study published by the Society for Academic Emergency Medicine found that, for every 10 percent increment in scribe usage during an ED shift, physician productivity increased by .24 RVUs per hour, and the number of patients per hour increased by .08 percent. Having a scribe not only frees up an EM physician to spend more quality face time with patients, leading to a better physician and patient experience, it often begets more accurate and complete documentation, which will positively impact your ED’s reimbursement.
Are your providers falling into the ED burnout rut? Medical scribes could be the solution to better care for your patients coupled with happier physicians and your ER staff.
Here are a few more stories on how scribes can and do work in the ED:
- Qualities medical directors look for in scribes.
- ED duties of a medical scribe.
- How to pick the best scribe program for your medical facility.
PhysAssist Scribes has been improving the lives of physicians for 20 years.